Contact Us


Submit An Inquiry

Your inquiries are important to us! After submitting your Contact Us form, a Cadence representative will answer your email within 24 business hours. Please do not include personal information such as account numbers, social security numbers, pin numbers, dates of birth, etc. with your submission.


Give us a call

Dial 1-800-636-7622, Monday - Friday, 7 a.m. - 8 p.m, CST or click here for a directory of all our banking locations.

To report a lost or stolen Cadence CheckCard or Cadence Credit Card

Monday - Friday, 7 a.m. - 8 p.m, CST:1-800-504-9666

After hours or on the weekends:
Cadence CheckCard - 1-800-528-2273
Cadence Credit Card - 1-800-558-3424

 

Media Inquiries
 
For questions about accounts or business with Cadence Bank, please call 1-800-636-7622. The Cadence Bank communications team is available for media inquiries only.
 
Danielle Kernell
713-871-4051 direct
713-392-7709 mobile
danielle.kernell@cadencebank.com

Sarah Peterson
713-871-3909 direct
sarah.peterson@cadencebank.com